goto itsms2012.wordpress.comITSMS 2012 | 2nd DEXA Workshop on IT Service Management and its Support, Vienna, Austria
IT service management represents systematic approaches to the operations and maintenance of IT applications and IT infrastructure. The awareness of the importance of IT service management for the success of organizational IT projects and initiatives increases continuously in industry and research. The purpose of this workshop is to bring together researchers and practitioners in the
Language: English
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